PRIVACY POLICY
Last Updated December 08, 2022
One of CodeFi's key values is educating its users and empowering them with information. Our goal is to educate and empower you with this privacy policy (this "Privacy Policy") to explain how CodeFi Solutions, LLC d/b/a Presidium ("CodeFi", "we", "us", or "our") collects, uses, discloses, and applies the information collected when you use or access our website and any of our related websites, services, and applications that link to this Privacy Policy (the "Services").
By using the Services or interacting with us, you are agreeing to this Privacy Policy. Please read the following carefully to understand how we collect, use, disclose, and maintain the information that can be associated with, or which relates to you and/or could be used to identify you ("Personal Data"). In addition, this Privacy Policy describes your choices for use, access, and correction of your Personal Data. If you do not agree to be bound by this Privacy Policy, please stop using the Services.
1. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. In the event we make changes, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy. If there are significant changes to this Privacy Policy, we will attempt to notify you directly by email or provide information via our home page prior to such changes becoming effective. We encourage you to review our Privacy Policy whenever you use the Services to stay informed of ways you can protect your privacy.
2. Information We Collect and Receive
We collect Personal Data from you from various sources and through various methods. Below are the types of Personal Data we may collect and from where we may collect it.
2.1 Information You Provided to Us
We collect information that you decide to share with us. At times, we may require you to provide certain information in order to use certain parts of our Services, fulfill your requests, or provide you with certain services.
2.1.1 Account Information
When you create an account, you may provide us with your name, email address, phone number, physical address, and any other information you choose to upload to your account.
2.1.2 Financial Information
To receive and/or authorize payments, you may provide us with certain sensitive Personal Data, such as your social security number or employer identification number, bank name, account number, routing number, and type of bank account.
2.1.3 Social Media Data
We have pages on social media services such as YouTube, Instagram, and LinkedIn ("Social Media Pages"). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details and messages sent. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
2.1.4 Contacting Us
You may interact with us through our Services, including through an online contact form, email, or any other communication mechanism. When using these channels, you typically provide your account information and any other information you choose to provide to us at your option.
2.1.5 Surveys
When you complete any forms or respond to a survey or questionnaire, we collect the Personal Data that you provide.
2.2 Information We Obtain from Others
We may obtain information about you from other sources, including third party services and organizations (such as social networks), and publicly available sources.
2.2.1 ID Verification
In accordance with applicable law, we, or our service providers, may obtain information about you from public databases, credit bureaus and ID verification service providers for the purpose of verifying your identity. Such information may include name, address, publicly available information, credit history, status on any sanctions' lists maintained by public authorities, and other relevant data.
2.2.2 Third-party Social Media and Websites
If you decide to visit our page on a social media website, we may collect Personal Data about you from that website that you have made available via your privacy settings.
2.3 Information We Automatically Collect
We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your Internet Protocol ("IP") address, unique device identifiers, browsing and search history within the Services, and cookies and other technologies.
2.3.1 Log Information
We retain information about you when you access and use the Services. This information can include the following: IP address, timestamps, browser information, Internet Service Provider "ISP", webpages visited, and the URL of the webpage you visited before navigating to our Services.
2.3.2 Device Information
We monitor user activity in connection with the Services and may collect information about the applications and features you use, websites you visit, as well as types and amount of Services you use.
2.3.3 Crash and Error Information
If the Services crash or return an error, we may collect data to determine the cause of the error using first- or third-party services. The crash or error information collected may include the following: Device IP address, device name, operating system version, application configurations(s), the time and date, and other statistics.
2.3.4 Cookies
Like many online services, we use "cookies" to collect technical information. Cookies are small pieces of information that a website sends to your computer's hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Services. We may use cookies to collect information about your IP address, browser type, operating system, device type and identifiers, platform type, as well as your usage of and activity on the Services and the performance of the Services. We may also use analytics service providers such as Google Analytics to help analyze how people use our Services ("Analytics Companies"). Analytics Companies use cookies and similar technologies to collect information pertaining to how people use our Services, what pages they visit, and what other sites they may have used prior to using our Services. To learn more about how Google Analytics uses your information, please review Google's Privacy Policy.
2.4 App Permissions & Data Use
Our application requests certain device permissions solely to provide core functionality.
- Location (Precise & Approximate; may include Background access): Used to verify on-site presence during inspections, attach geotags and timestamps to inspection photos, and prevent fraud (e.g., verifying arrival/departure). We do not use location for advertising.
- Camera: Used to capture inspection photos/videos attached to a work order.
- Photos & Videos (Media Library / System Picker): Used to select access to store photos/videos to device from in-app inspection flow. We do not scan or analyze your library.
- Device & App Logs (Crash/Diagnostics): Collected to monitor app performance and diagnose crashes (e.g., via Google/Firebase services).
You can revoke permissions in your device settings; however, some features may not work without them. We retain inspection media and related metadata only as long as needed to provide the Services and to meet legal or lender compliance obligations.